Privacy Policy
Last Updated: This policy is effective immediately and applies to all users of the application.
This Privacy Policy describes how your personal information is collected, used, and shared when you use the Tide Assistant mobile application (the "App"). By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information
When you use the App, we may collect certain personally identifiable information that can be used to contact or identify you ("Personal Information"). Personal Information may include, but is not limited to:
- Email address (if you choose to provide it for notifications or support)
- Device information, including device model, operating system version, and unique device identifiers
- Information you provide when contacting customer support
1.2 Location Information
Tide Assistant may request access to your device's location services to provide location-specific tidal information. We collect and use your precise location data only if you explicitly grant permission for such collection. You can disable location services at any time through your device settings, though this may limit certain features of the App.
1.3 Usage Information
We automatically collect information about how you interact with the App ("Usage Information"). This Usage Information may include:
- The features you use and the actions you take within the App
- The frequency and duration of your use of the App
- The specific tidal locations you view or save
- Technical information about your device's connection to our services, including IP address, network type, and signal strength
1.4 Cookies and Similar Technologies
The App may use "cookies" or similar technologies to collect information and improve our services. Cookies are small data files stored on your device that help us understand how you use the App and enhance your experience. You can instruct your device to refuse all cookies or to indicate when a cookie is being sent, though some parts of the App may not function properly if you disable cookies.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve the App and our services
- To personalize your experience by showing you tidal information relevant to your location and preferences
- To send you notifications about tide conditions, updates, and other information you request
- To respond to your comments, questions, and provide customer support
- To analyze usage patterns and trends to improve the App's functionality and user experience
- To detect, prevent, and address technical issues and potential security concerns
- To comply with applicable laws and regulations
3. Sharing Your Information
3.1 With Third-Party Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Cloud storage and hosting services
- Analytics providers to help us understand how users interact with the App
- Customer support services
These third parties are authorized to use your information only as necessary to provide these services to us and are obligated to maintain the confidentiality and security of your information.
3.2 For Legal Reasons
We may disclose your information if we believe that such disclosure is necessary:
- To comply with applicable law, regulation, legal process, or enforceable governmental request
- To protect the rights, property, or safety of Tide Assistant, our users, or others
- To detect, prevent, or otherwise address fraud, security, or technical issues
3.3 Business Transfers
If Tide Assistant is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice in the App of any such change in ownership or control of your personal information.
4. Data Security
We take reasonable measures to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. These measures include implementing appropriate technical and organizational security measures based on the sensitivity of the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your Personal Information for as long as necessary to provide the services you request and for other legitimate business purposes, such as complying with our legal obligations, resolving disputes, and enforcing our agreements. When determining the appropriate retention period for your information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and our legal obligations.
6. Your Rights and Choices
6.1 Access and Update Your Information
You may review, update, or correct your Personal Information by contacting us at the email address provided below. We will respond to your request within a reasonable timeframe.
6.2 Location Information
You can control the collection of location information through your device settings. Most mobile devices allow you to disable location services for specific apps or for your device entirely.
6.3 Notifications
You can manage your notification preferences within the App's settings or through your device's notification settings.
6.4 Data Deletion
You may request the deletion of your Personal Information by contacting us at the email address provided below. Please note that some information may need to be retained for legal or legitimate business purposes.
7. Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that we have collected Personal Information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the App after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
10. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the jurisdiction in which the App is offered, without regard to its conflict of law principles. Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
This Privacy Policy is designed to comply with applicable privacy laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using the App, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.