Privacy Policy - Private Photo Vault

This Privacy Policy describes how your personal information is collected, used, and shared when you use the Private Photo Vault application (the "App").

1. Information We Collect

When you use the App, we may collect the following types of information:

1.1 Personal Information You Provide

The App may collect personal information that you voluntarily provide to us when using certain features of the App. This may include:

Your email address, which may be used for account registration, password recovery, and important notifications regarding your use of the App.
Account credentials, including username and password, which are used to secure your access to the App.
Contact information you provide when reaching out to our customer support team.

1.2 Usage Data

When you use the App, we may automatically collect certain information about your device and usage patterns, including:

Device information, such as your device model, operating system version, unique device identifiers, and mobile network information.
App usage statistics, including features used, time spent in the App, and frequency of use.
Information about failed access attempts to your vault, including timestamps and IP addresses when available.
Crash reports and other diagnostic information that help us identify and fix technical issues with the App.

1.3 Media Files

The App allows you to import and store photos and videos from your device's camera roll. These media files remain stored locally on your device and are encrypted for your protection. We do not access, view, or collect these media files unless explicitly authorized by you for specific features such as cloud backup.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain the App's functionality, including secure storage and retrieval of your media files.
To enhance the security of the App and protect against unauthorized access or misuse.
To improve and optimize the App's performance and user experience based on usage patterns and feedback.
To communicate with you, including sending important updates, security alerts, and responding to your support requests.
To provide cloud backup services when enabled, ensuring your data is protected and accessible across devices.
To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

With service providers who assist us in operating the App and providing our services, such as cloud storage providers and email service providers. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
When required by law, such as to comply with a subpoena or other legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
In connection with a merger, acquisition, or sale of all or a portion of our assets, where your information would be transferred as part of that transaction.
With your consent or as otherwise disclosed at the time of collection. We may also share aggregated, anonymized data that does not identify you personally for research or analytical purposes.

4. Data Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

AES-256 encryption for all media files stored in the App.
Secure authentication mechanisms, including password protection, biometric authentication, and two-factor authentication when available.
Secure storage practices for all user data, both locally on your device and in cloud backup systems.
Regular security updates and patches to address potential vulnerabilities.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

5. Data Retention

We retain your personal information for as long as necessary to provide the App's services and as required by law. If you choose to delete your account, we will delete your personal information, except for information we are required to retain by law or for legitimate business purposes.

Media files stored in the App remain on your device until you choose to delete them. If you enable cloud backup, your encrypted media files will be retained in cloud storage until you disable backup or delete your account.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

The right to access the personal information we hold about you.
The right to correct inaccurate or incomplete information.
The right to request deletion of your personal information, subject to certain legal exceptions.
The right to withdraw consent for certain data processing activities.
The right to export your personal information in a machine-readable format.

To exercise these rights, please contact us at simixiangce6759@163.com. We will respond to your request within a reasonable timeframe, typically within 30 days.

7. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make material changes to this Privacy Policy, we will notify you through the App or by email, where possible, prior to the effective date of the changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: simixiangce6759@163.com

Last Updated: June 2023